FAQs

Making a Purchase

Ordering a gift from Barnums couldn't be easier. Just browse our store and add any items you wish to buy to the shopping basket. When you've made your choice click on 'Checkout' and simply fill in a few details to complete the order.

Payments

We accept Visa, Visa Debit, Mastercard and Maestro. You can pay direct online or telephone us during opening hours (9.30 - 5.00 Monday to Saturday) with your payment details. Orders and despatch of orders will be confirmed via email.

Shipping

All orders for goods in stock received by 3pm will be despatched the same day using our Standard UK Delivery. We cannot be held liable for delays in delivery due to third party.

Standard UK Delivery

Deliveries in the UK and Northern Ireland will be charged at £3.99 for all orders under £30 and FREE for all orders over £30

Security

All card payments are conducted through a s secure payment site, card numbers and pin numbers are never revealed. Barnums abides by the UK Data Protection Act and will not pass your details on to any Third Party. From time to time Barnums may contact you with details of special offers or other relevant information. If you do not wish to be contacted please email HYPERLINK "mailto:barnums@fsmail.net" barnums@fsmail.net and we'll remove your details from our mailing list.

Returns

We trust you'll be completely satisfied with your purchase from Barnums, however, in the unlikely event that you are dissatisfied the item may be returned to us for exchange or refund. Please contact us first and ensure the item is returned to us within 14 days in original packaging and with receipt.

Please note that returns are at the purchasers expense except in the case of faulty goods. Please keep a proof of postage for any returns.